Effective Date: May 11, 2026
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information, and how the law affects and protects you.
Edcare Solutions P/L doing business as equilibras™ FOOTWEAR, (“we”, “us”, “the Company”, Our”) acts as the joint controller/processor and is responsible for your personal data.
We hope that if you have any questions, requests or complaints about our data collection and use and about this policy that you contact us first so that we may address any situation that arises.
Please note that should our site include links to third-party websites over which we have no control, that you read the privacy documents of those websites.
If you share your email address with us for any reason we will not sell or rent your email address to any third parties for any reason. Nor will we barrage you with sales messages. By purchasing from us, you are agreeing to receive emails about your order, about special events, and to receive our newsletter.
Should you choose to stop receiving email from us, there will be clear instructions at the bottom of each email for you to follow to “opt-out.” Emails about specific orders (e.g. shipping confirmation) will not have opt-out instructions.
We share your personal data with:
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
We collect your personal data in the following circumstances:
The types of information we collect may include the following (we do not necessarily collect all of this data):
If we are required to collect any type of personal data by law, and you choose not to provide it, we may not be able to provide you with goods or services. Should this require us to cancel or amend any order with us, we will contact you for resolution.
We may also collect, use, and share non-identifying “aggregate data” for any reason. This is information that is derived from the data above but is not deemed personal as it does not reveal your identity in any way. For example, aggregate data about the number or percentage of users who view a certain page or access a function or feature of our site or purchase certain products.
We do not collect “Special Categories” of personal data such as race, ethnicity, religious beliefs, sexual orientation, political opinions, health and biometric data, criminal history, etc.
There are various ways we can collect data from you. We do not necessarily use all of the following:
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Types of Cookies We Use:
For a comprehensive and up-to-date summary of every third-party accessing your web browser we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our sites more efficient and some of our services will not function properly.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.
Feel The World, Inc. will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Should we sell, transfer, or merge our business with a third-party, your data may transferred as part of that transaction. If that should occur, the third-party owners may use your data in the same manner described in this document. We will require third-parties to similarly treat and respect your data in accordance with the law. We will notify you should such a transaction occur.
We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect your data from accidental loss, access, use, alteration, or disclosure. We limit the access to your data to employees, agents, contractors and other third-parties who have a business need for that data. They will only access this data per our instructions and subject to non-disclosure.
We will notify you and any necessary authorities should we suspect a data breach to have occurred.
We will retain personal data only for as long as necessary for fulfilling the purposes for which it was collected and for satisfying any legal, accounting or reporting requirements.
In certain circumstances you may have rights regarding your personal data, including:
In order to comply, we may need to request specific information from you to confirm your identity, ensure your right to access your data or to exercise other rights. We do this to ensure that personal data is not disclosed to anyone who does not have the right to receive it. We may contact you to get further information so that we can provide an accurate and timely response to your request.
We will try to respond to all legitimate requests within 30 days, though it may take longer depending on the nature and quantity of your requests and the total requests received. Should we assess that the time to respond will exceed 30 days, we will notify you with updates to the status of your request.
Should your request be repetitive, excessive, or clearly unfounded, we may assess a fee for compliance or refuse to comply.
Children are not eligible to use our web site and services and we ask that minors (under the age of 13) do not submit any personal information to us. If you are a minor, you can use this site only in conjunction with permission and guidance from your parents or guardians.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.
Feel The World, Inc. may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, equilibras P/L. uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
You can ask us to stop sending marketing messages at any time by following the opt-out links in any marketing message we send you or by contacting us at support@equilibrasfootwear.com.
We do not provide opt-out options for transactional emails such as order confirmation, shipping confirmation, tracking, etc.
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you have a complaint or other question with regards to the processing of your personal data, you may contact us through our dedicated support email. Please make sure you include as much information as you can in relation to your complaint or question.
We will review complaints and questions within four weeks. We do everything we can to provide you with the best possible service. We make also every effort to resolve disputes. If you are not satisfied with the outcome, you may contact the supervisory authority and file a complaint.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.
equilibras™ FOOTWEAR (Edcare Solutions P/L)